Shipping Policy

Order Processing

Please allow 1 week to process your order. Expect an email within 1 week to let you know your order is on the way!

Store Pickup

SCO 9, Sector 8, Inner Market, Chandigarh 160009

Orders can be picked up daily, from 10am to Midnight. An email will be sent when your order is ready for pickup.

Local Delivery

During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within 5km of our shop. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.

Orders placed before Noon during store hours will be delivered the same day. Orders placed outside of these hours will be delivered the next day we are open.

When your order is ready for delivery, you will receive an email with real-time tracking information.

Flat Rate Shipping

Orders are generally shipped within 1 week using a courier service. Shipping fee applies to orders shipping to locations outside Chandigarh tricity. We do not ship outside of India at this time.

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

In the event that your order arrives damaged in any way, please email us as soon as possible at support@mozimo.in with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at support@mozimo.in.